Cookie Policy
Understanding how Glow Desktop Prime uses cookies and tracking technologies to enhance your financial planning experience
Manage Your Cookie Preferences
You have control over non-essential cookies. Click below to opt out of all tracking and marketing cookies while keeping essential functionality intact.
What Are Cookies and Why We Use Them
Cookies are small text files stored on your device when you visit our website. At Glow Desktop Prime, we use cookies to remember your preferences, analyze how people use our financial planning tools, and improve your experience with our budgeting services.
Think of cookies as digital bookmarks that help us remember things like your preferred dashboard layout, which financial calculators you've used recently, or whether you've already seen our introductory tutorial. We're committed to being transparent about exactly what data we collect and how it helps us serve you better.
Types of Cookies We Use
Essential Cookies (Cannot be disabled)
These cookies are necessary for basic website functionality and security. Without them, you wouldn't be able to log into your account, save your budget plans, or use our financial calculators properly.
- session_id User authentication
- csrf_token Security protection
- user_preferences Dashboard settings
Analytics Cookies
We use these to understand which features are most helpful and where people might be getting stuck. This helps us improve our budgeting tools and create better financial planning resources.
- _ga Google Analytics tracking
- _gid User behavior analysis
- feature_usage Tool popularity tracking
Marketing Cookies
These help us show you relevant information about financial planning topics and new features that might interest you. They also help us measure how effective our educational content is.
- marketing_prefs Content personalization
- campaign_source Marketing effectiveness
- retargeting_id Relevant content delivery
Preference Cookies
These remember your choices about language, currency display, chart preferences, and notification settings so you don't have to reconfigure everything each time you visit.
- currency_display Currency format preference
- dashboard_layout Personal dashboard setup
- notification_prefs Alert preferences
How Long We Keep Cookie Data
Data Retention Periods
Session Cookies: Deleted when you close your browser
Analytics Data: Stored for 26 months to track long-term usage patterns
Preference Settings: Kept for 12 months or until you change them
Marketing Data: Retained for 13 months to measure campaign effectiveness
We regularly review and delete old data that's no longer useful. If you reject cookies or delete them manually, we'll respect that choice and won't recreate tracking cookies unless you specifically opt back in.
Third-Party Services
Some cookies come from third-party services we use to improve our financial planning platform:
Google Analytics: Helps us understand which budgeting features are most popular and where people might need additional guidance. Google has their own privacy policy that governs how they handle this data.
Financial Data Providers: We work with secure financial data services to provide current exchange rates and market information. These services may set cookies to ensure data accuracy and security.
Customer Support Tools: Our help chat system uses cookies to remember your conversation history and provide better assistance with your financial planning questions.
Your Control Options
You have several ways to manage cookies:
Browser Settings: Most browsers let you block or delete cookies. Keep in mind that blocking essential cookies will affect how our budgeting tools work.
Our Cookie Controls: Use the "Decline All Non-Essential Cookies" button above to opt out of analytics and marketing tracking while keeping the functionality you need.
Individual Service Opt-outs: You can opt out of Google Analytics specifically by installing their opt-out browser extension.
Remember, you can change your mind at any time. If you reject cookies and later decide you'd like the personalized experience back, just let us know through your account settings or by contacting our support team.
Questions About Our Cookie Policy?
Email us at [email protected]
Call us at +66 38771000
304 หมู่ 8, ตำบลเขารูปช้าง อำเภอเมือง จังหวัดสงขลา, 90000 Thailand