Introduction and Our Commitment

At Glow Desktop Prime, we understand that managing your personal finances requires absolute trust. When you share your financial information with us, you're placing confidence in our ability to protect what matters most to you. This privacy policy explains exactly how we collect, use, store, and protect your personal data while providing our budget planning services to clients throughout Thailand.

We operate under Thailand's Personal Data Protection Act (PDPA) and maintain strict data protection standards that often exceed legal requirements. Your privacy isn't just a legal obligation for us – it's fundamental to building the trust that makes effective financial planning possible.

Information We Collect

To create effective budget plans and provide meaningful financial guidance, we need to understand your current financial situation. Here's exactly what information we collect and why we need each piece:

We never collect information we don't actually use in your financial planning process. Every data point we request serves a specific purpose in creating your customized budget plan or improving our service quality.

How We Use Your Information

Your financial data is used exclusively for legitimate business purposes related to providing you with effective budget planning services. Here's exactly how we use different types of information:

• Create personalized budget plans based on your income, expenses, and financial goals
• Provide ongoing budget monitoring and adjustment recommendations as your situation changes
• Send you monthly progress reports and budget performance updates via email
• Contact you about appointment scheduling, plan updates, or important changes to our services
• Improve our budget planning methods by analyzing anonymized patterns across client data
• Comply with legal requirements under Thailand financial services regulations

We never use your personal financial information for marketing unrelated services, selling to third parties, or any purpose beyond what's necessary for your budget planning service. Your trust means more to us than any potential revenue from data monetization.

Data Storage and Security

We employ multiple layers of security to protect your financial information. Our data storage systems use AES-256 encryption, and all data transmission occurs over secure HTTPS connections. Financial data is stored on servers located within Thailand to ensure compliance with local data residency requirements.

Access to your personal information is strictly limited to team members who need it for your budget planning service. All staff members sign confidentiality agreements and receive regular training on proper data handling procedures. We maintain detailed access logs and conduct quarterly security audits to ensure our protection measures remain effective.

We backup your data to secure, encrypted storage to prevent loss, but these backups follow the same strict access controls as our primary systems. Data retention periods are clearly defined – we keep your active budget planning information for as long as you remain our client, plus two years for legal compliance purposes.